They did change my email id,I created my wes profile with my gmail account. later they changed the registered id to a reddiffmail account.They can't change your email ID. Only the password. And why won't he or she give it to you. Owing fees?
I already paid them Rs.50,000 for just creating my wes profile,later they demanded another 50k to create my express entry profile. Thats when I stopped their services.They were charging an exorbitant amount of money.