Hi there,
i am facing an issue regarding my ECA report, i have emailing to WES from last 3 months because first in September 2019 i paid my fee and sent my provisional degree from here in Canada then, i managed to send my transcripts from my University (Indian listed under WES) and they had updated my account with the status "ON HOLD" finally after so many calls every week (6 7 times) i managed to get the reason for this issue and they replied "we are not able to locate your documents and therefore they issued a refund and asked me to send my transcripts again from University and they will do my evaluation at no cost.
So, i managed to send them again and WES received those transcripts again on 27 December 2019 and today they updated my account with the same status "ON HOLD" waiting for your documents (mark-sheets/transcripts)? Seriously these guys have no idea what are they doing and from today's talk with their supervisor on telephone they want me to write "contact us" form again and wait for 7 business days. No idea what to do! kindly assist me if someone has gone through the same situation........
Thanks
Indian credentials = extra verification time!
It’s unfair but the fact is simple as that!