BBB Accreditation
This company has been a BBB Accredited business since April 2002. This means it supports BBB's services to the public and meets our BBB Accreditation standards.
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BBB Rating
Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.
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Business Contact and Profile
Name: Protech Immigration Consultancy Services Ltd
Phone: (905) 790-5662
Fax: (905) 790-9377
Address: 4 - 351 Parkhurst Sq
Brampton, ON L6T 0C2
Original Business Start Date: April 2001
Principal: Mr. Jagpreet Puri, Director
Customer Contact: Mr. Jagpreet Puri, Director - (905) 790-5662
Type of Business: Immigration & Naturalization Consultants
BBB Accreditation: This organization is a BBB Accredited business.
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Business Management
Additional company management personnel include:
Mr. Karminder Brar - President
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Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 3 complaints about this company in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 3 were closed in the last year.
These complaints concerned :
+ 1 regarding Guarantee or Warranty Issues
1 - Failure to honor money-back guarantees
+ 1 regarding Refund or Exchange Issues
1 - Failure to honor refund, exchange or credit policies
+ 1 regarding Sales Practice Issues
1 - Sales presentation misrepresented the service
These complaints were closed as:
+ 1 Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
+ 2 Administratively Closed
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
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Government Actions
BBB has no information regarding government actions at this time.
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Advertising Review
BBB has no information regarding advertising review at this time.
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Industry Tips
Know the Facts about "Green Card" Lottery
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BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
ID: 1046043
Report as of April 26, 2010 14:52
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