+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I have applied in August 2016, but still no DM. I have sent an email regarding this and I got the following reply. It means they are still doing background check?

Mail reply from cic;

“Please be advised that your application is pending the results of background checks. These checks may be lengthy. We will contact you when we have further information or requests.


We hope that this information will be of assistance.”
What's your visa office?
 
Can anyone please provide me the email id on which we can update the RPRF payment with the file. Because a friend of mine has paid his RPRF in January but he is unable to find his details while putting the Receipt Number in Identification Number column and hopefully his DM/PPR is just around the Corner.
 
My background check changes from "Not Applicable" to "We are processing your background check. We will send you a message if we need more information", what does it means?
 
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