Hello,
In my account the biometrics status is “we have not received your biometrics, please check the message below for more details” and there are no messages down there. In the ecas, they are saying “we sent you a letter on January 26, 2019. Please consider delays in mail delivery before contacting us” and still I have not received any letter, can you please clarify how do they request biometrics and if they send both email and letter? Thanks.
Can you please share your timeline? I have rec'd AOR but not specific email for biometric.