dear all , I am under QSW , VO Abudhabi, my case is facing delays and I am very frustrated with the process.
after 30 months they still have not started my background and security check. they have asked for update of documents two times.
second time may 13 2018. I tried sending emails and CS forms but no clear response. I would truly appreciate your help and comments.
Time-line:
Documents received by Sydney, NS: 15 October 2015
Acknowledging receipt: January 14, 2016
Document request letter: March 2 2017
Updated documents uploaded in CIC account: April 2017
Medical completed: April 2017
request for update of documents (2nd time) : May 2018 ( RPR fees were asked last year which was paid that time but again mentioned in the recent request letter!)