mansoorhashmi said:
Hi fobie,
Plz check ur email and if possible reply.
Regds,
Mansoor
Hi Mansoor,
The reply button is not yet active on my inbox, so I'll have to leave some guidance here. My advice is call BIQ Paris and explain you are worried your file might be lost and you need to confirm it has been delivered so you don't send another set of documents to them. They'd request for your name, address, email and run it through their database. If they have not logged your file yet, then nothing shows up - but it doesn't mean your docs have not been delivered to them. Ask them when next you could call to check. Seems they are a bit hyper-stressed and over-worked so don't expect much pleasantness from them. And you'll be discussing your enquiry in french - no englsih spoken, sorry.
Next step would be to send them a web-form (see below), and also contact the complaints office to give them the same spiel. The Quebec advisers are multilingual, so give salutations in french, explain your french is not too great and they'll switch to english.
The paris webform can be found at: immigration-quebec(dot)gouv(dot)qc(dot)ca/fr /biq /paris /coordonnees(dot)h t m l
The Quebec complaints office details:
Bureau du Commissaire aux plaintes et à la qualité des services
Ministère de l'Immigration et des Communautés culturelles
360, rue McGill, bureau SS.08
Montréal (Québec) H2Y 2E9
Téléphone : 514 873-3533 ou 1 800 771-0464
Télécopieur : 514 873-6399
micc(dot)gouv(dot)qc(dot)ca /fr /minister e/commissaire-plaintes(dot)h t m l
Bonne chance! mon ami