It surprises me still that people cannot send the right documents and then are surprised when they get rejected becuase they did not send the right documents in the right format when they have had the "mise a Jour" email from the MICC with the clear instructions of what is missing and the format required. WE had the same problem, we sent the wrong copy conform with our application, they sent us the email for the MAJ telling us which documents we had to supply and in what format. We did it and voila no problems mise en attente entrevue.
If you are unable to supply the document in the format required, don't just do nothing you are just asking to be rejected. Take the time to right a letter and explain to them add proof also that you cannot supply the required document.
This is what we did as we could not proove that we had been living together for more than a year "complicated history" so we snet some other supporting documents and a letter explaining clearly why we could not supply the documents required. They seem to have accepted this as proof and guess what, now we are awaiting an interview.
It seems that some people just stick their heads in the sand a hope that all will be well, or it's ok we can explain this at the interview! without at least explaining at the application stage you aint even gonna get an interview, reject assured.
We all know that the MICC is getting more and more exigent and more and more difficult to please with the applications and now with places at a premium due to the limited number of applications they are accepting, you gotta be on the ball people.
It might just seem like a pain in the *ss but they ask for these documents for a reason, you just need to supply them and jump through all the hoops that you need to in order to have in hand one day the CSQ.
sorry to sound like a rant, but it really does surprise me that people think they can send less than what is demanded in the applications forms and on the checklist. These people are human, taking the time to write a letter of explanation when you can't fulfill what they are asking for is going to be treated humanly and like us if your letter and other supporting documents are good enough then like is at least you will end up with an interview.