Jet, easy big fella, we are all on the same boat and stuck, I can't work in another country cause m waiting on that damn phonecall, can't get married and my entire life is on halt with those pity paying jobs in leb, I hate to say this but nothing to do but wait, I called, emailed and researched even , got nothing useful in response. i am sure 2012 is THE year so take it easy and hold on.
Moon, I could never get patched directly to talk to someone due to that never helpful operator that picks up the phone and knows only 1 phrase: "send them an email" , which i did and it proved to be useless.
as far as queue, Fadi is first, Jet 2nd then myself, 1 month in between each of us (Dec,Jan,Feb) and we all 3 got skipped when YMA got his meds (his is April), that number you gave Jet is the same number i have been using but never got passed the operator, how to talk to someone directly without having to deal with that chewing-gum-half-deaf-preprogrammed-operator? would love to know, thanks