Yesterday I sent them (CPP office) an email, and asked them to if it is possible for them, give me more information about my application status, and for sure more important about processing time. In the follow you can find their answer. Have you ever send them a fax guys?
Dear Client,
Due to the high volume of correspondence received, we are unable to provide a status update to you at this time.
If you wish to have your passport returned, you will need to withdraw your application. Please note that our office is not open to the public. Your documents would be returned by mail.
Please confirm your wish to withdraw by responding to this email. Please also provide the following details:
1) Your full name
2) Your date of birth
3) The name of the courier company and the tracking number you used to submit your documents to our office
4) The name of the office to which you submitted your documents
5) Your client ID, if available.
Sincerely,
Dear Client,
Due to the high volume of correspondence received, we are unable to provide a status update to you at this time.
If you wish to have your passport returned, you will need to withdraw your application. Please note that our office is not open to the public. Your documents would be returned by mail.
Please confirm your wish to withdraw by responding to this email. Please also provide the following details:
1) Your full name
2) Your date of birth
3) The name of the courier company and the tracking number you used to submit your documents to our office
4) The name of the office to which you submitted your documents
5) Your client ID, if available.
Sincerely,