Thank you
@anisha1992
I had my colleague from J&K who has faced the same issue. I have asked my spouse to get both digital and passport-sized photos with IRCC spec and used the link to -
https://passport-photo.online/en-ca/ca_pr_card_photo correct them. Then again I have sent the digital copy to my spouse to take the print passport photo and sent it to IRCC. I'm glad this worked for my spouse.
When I did the same for my eCoPR, the portal was not accepting the photo edited from the above link. I had to take three photos for my eCoPR.
Thank you
@Sanjays2021 - I hope your photographs go through this time. The UPS Store guy who took my pic for the third time was saying that IRCC had an update to their site to automate the review of photos as it will reduce the manual overhead on the VO and these photo rejections are the result of it.