I don't know if there is someone with the same situation like me. I am the principal applicant inside Canada my PR application was approve last year May 2020. Recently I also received my PR card. However my dependent (my husband)who is outside Canada did not receive his COPR and passport request. I send a lot of web forms to CIC but always generic answer. They said up to now my husband's application is on process and no landing right now because of COVID. I ordered GCMS notes and I saw his COPR and visa but they did not finalize it and did not send to us. I dont know until when we have to wait.