As a way to give back to this great community that helped me out with good insights, here are some details about my family online PR card renewal process and a very important remark about traveling with an old PR card while waiting for the renewal. Make sure you read till the end:
12 Oct 2023: Applied Online for the whole Family of 5 (Self+ Wife + Child 1 + Child 2 + Child 3)
12 Oct 2023: Immediately after each online submission I got an email confirmation except for my wife.
30 Oct 2023: Got the following error msg on the PR renewal portal:
- Primary identification is not provided (Child 2 & Child 3)
- Photos are missing (Self & Child 1)
All Action buttons were greyed, so clearly a glitch in the system.
30 Oct 2023: Managed to link Wife's application to my IRCC account, shows as application submitted. No luck with linking all remaining applications.
2 Nov 2023:
Spoke to IRCC asking for details why 4 applications are showing error messages, she confirmed it was a glitch on the system and that all applications were approved and sent for printing already by 30 Oct 2023 except for my wife's application which she confirmed it was looking good but is still under processing.
16 Nov 2023: 3 (out of 5) cards received in the mailbox (Self, Chil1 and Child 3)
20 Nov 2023: Child 2 PR Card received in the mailbox (Child 2)
15 Dec 2023: GU 1: Wife's PR on IRCC portal shows Application/Profile updated: Final decision - December 14, 2023
18 Dec 2023: GU 2: Wife's PR Card mailed. Your card can take up to six weeks to arrive
19 Dec 2023: Called IRCC to check if we can travel while waiting for Wife's PR renewed card and to my extreme surprise, IRCC agent said that old card was already made INVALID, I challenged her that this is against what is written in the IMM 5445 Guide: "Upon issuance of a new PR card, your existing (or old) PR card will be invalid after 60 days following the date of issuance of the new card."
She said this was a very good question but she had no answer and only said that if you need to travel now, my wife would need to apply for a PRTD from abroad !!!
22 Dec 2023: Wife's PR Card received in the mailbox. Could not ask for a better gift for now and our travel plan can now be less stressful
Total Time from online application till card receipt:
35 Days (for 3 cards)
39 Days (for 1 card)
71 Days (for 1 card)
PS: We live in Montreal, QC and all cards were sent from Sydney, NS.