my mother was on wheelchair, so the airport staff near CBSA counter, told me and my parents to exit without meeting CBSA staff after generating slip from kiosk.
after arriving my parents also made multiple trips to USA by land border, and the CBSA officer didn't asked any questions.
Still they haven't received AOR. They called IRCC call center last week and were informed that currently 10th November received applications are being processed.
So not your parents? 1 month is not that long. Often application sit and once they get AOR processing happens quite quickly after that. They are not experiencing unusual processing times so all you can do is wait.
So not your parents? 1 month is not that long. Often application sit and once they get AOR processing happens quite quickly after that. They are not experiencing unusual processing times so all you can do is wait.