I think new PR cards are processed at Sydney processing center in NS for which I'm trying to find a email address and no luck so far. Few weeks ago I tried to link the application but none were found and I didn't try after that.I emailed them back to the same email address they asked me for my information before setting up my portal account. My application for PR was being processed at Etobicoke but not sure if that changes after becoming a PR waiting for PR Card.
I am gonna try to link my application again today.
Maybe we are unable to link it because they mailed our PR cards already? Who knows.