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i am getting error your photo is too bright or too dark. i got photo clicked from ups store. anyone in same boat?
 
I replied to portal 1 on 20 July 2023. 22nd day, lets see how much time they will take to make an account which I think is not more than 30 minutes work.
 
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My wife who lives in the US, and has a Canadian Visitor Visa, does she need to submit her passport considering her as an outland applicant? What should be the next step after I receive my eCOPR? TIA
If she’s an outland applicant, you’ll get PPR (Passport Request) and not portal request. If she’s planning on waiting with you (in Canada) for her process to be finish, you can send a webform saying that she’s in Canada and they will update it.
 
Pro tip for updating photo if you run into issue of pic being too bright or dark. Increase brightness by 15% , after upload crop anything below neck
 
My partner submitted photo on PR Portal July 21st, still no ECOPR. wondering what we can do here. VO Montreal, it has been 21 days
 
My partner submitted photo on PR Portal July 21st, still no ECOPR. wondering what we can do here. VO Montreal, it has been 21 days
sorry to hear that. would you mind sharing the time line between the first portal (asking for passport details) and the portal credentials? Hope you get ECOPR soon!