Hi in my case i accidentally created my own PR portal account (but never entered any details because i just read that I'm not supposed to create it)and never received my log in credentials until now. But after a few days the account i created was filled with all of my information and i was able to upload the photo, address and declaration...I believe that I’m in the same boat and I’m at a loss what to do. I still have not received my login credentials. Here’s my timeline:
Aug 14: Received PR portal letter directing me to send my info to the cic.gc.ca email address
Aug 17: Sent my info
Aug 27: Sent info again
Sep 20: Sent info again
It’s incredibly frustrating, not the least because I have no way of finding out what’s happening. A friend of mine received his portal letter 2 days after me and got his login credentials a week later. It seems completely arbitrary.
Does anyone know what we can do when our case has seemingly disappeared into a black hole like this?
until now im waiting for our ecopr