As my son is in India and wife too, I responded on 25th Aug-2023 about their correct status. Since, my wife is taking cancer treatment in India and completing soon, my son went to her in India and is coming soon as his university (UBC, Vancouver) has started and wife will come in Oct-2023. They both are not in my portal and I sent email yesterday about their status again and asked to give 'Ready for VISA - Passport Request' for my wife and decided to inform IRCC through email & webform about my son's arrival when he will be here. Hope this will work to get their COPR & eventually PR.