did you try the “forgot password” method on the pr portal?Express entry PNP got my application approved in two months but the portal two has almost taken a month for me. I am not quite surprised as some people get it even after a month. I called IRCC just last Friday and they said it is good from my side and that sometimes it takes time. For now i am just enjoying the fact my application is approved by gods grace
sometimes your account is already created and you’ve just not received the email.