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PR confirmation portal timelines

Shenia

Star Member
May 14, 2016
58
25
Everyone who gets their second portal email with the credentials, when you go take the photo for your PR card, do not take the photo with your phone; do not upload a photo from your phone or let anyone else take it for you. Go directly to London Drugs if you’re in Canada and tell them you need a picture for a permanent residence card. They are professionals, and they already know. Otherwise, if you don't do it that way, your photo is more likely to be returned.
I took from London drugs but still it's was showing warning ⚠ brightness error
 

Dragoneye1987

Full Member
Jul 16, 2018
33
17
Finally got my Portal 2 email now.

July 12 - Portal 1, replied to the email on the same day
July 29 - Portal 2, confirmed our address and submitted photo. (Triggers some warning that photo didn't meet requirements because of pixel size even though the shot and file came from London Drugs.)
Waiting for eCoPR...
 
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JasonReyes

Hero Member
Jun 19, 2023
230
47
Finally got my Portal 2 email now.

July 12 - Portal 1, replied to the email on the same day
July 29 - Portal 2, confirmed our address and submitted photo. (Triggers some warning that photo didn't meet requirements because of pixel size even though the shot and file came from London Drugs.)
Waiting for eCoPR...
Congratulations bro. That should be fine man don’t worry about that.
 
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reniceice

Full Member
Jul 24, 2023
36
21
Finally got my Portal 2 email now.

July 12 - Portal 1, replied to the email on the same day
July 29 - Portal 2, confirmed our address and submitted photo. (Triggers some warning that photo didn't meet requirements because of pixel size even though the shot and file came from London Drugs.)
Waiting for eCoPR...
Congratulations!
Did you ever reply the 2nd time on portal 1? Or just submitted it once? Also, around what time did you submitted your reply for Portal 1?
 
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LKD India

Star Member
May 23, 2023
90
33
Finally got my Portal 2 email now.

July 12 - Portal 1, replied to the email on the same day
July 29 - Portal 2, confirmed our address and submitted photo. (Triggers some warning that photo didn't meet requirements because of pixel size even though the shot and file came from London Drugs.)
Waiting for eCoPR...
Congratulations!!
It means they work on weekends too!!
 
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Dragoneye1987

Full Member
Jul 16, 2018
33
17
Congratulations!
Did you ever reply the 2nd time on portal 1? Or just submitted it once? Also, around what time did you submitted your reply for Portal 1?
I did, last July 25th. I also sent a separate email concern last July 23th and got a reply last July 27th that they need details even though it's on the attachment. I also tried to call twice, last July 21st and July 27th.

But all things considered. None of these really helped. I am in the impression that it just got process because they are already catching up on the backlog.