Even the citizenship pathway from PR is smoother in Australia. My best friend got his PR in 2024 but he was in the country since 2018 as an international student and then worker. However, he'll be eligible for citizenship by the end of this year due to prior residency (legally of course).I'm glad they prioritized your application. But, given the time constraints, I believe they were forced to prioritize it. But, again, there's no purpose in applying logic here; it's just how the system works.
Side note: Some of my friends who applied for Australian PR noticed a much smoother and more structured experience.