hello everyone please help, so I received my eCoPR on April 14th. On May 5th, I was requested to upload a new photo due to facial expressions in the previous one. I promptly uploaded a new photo on May 6th and received a receipt confirming the successful submission.
However, I haven't received my PR card until now, I checked my account this week and it says
Case status: Closed and accepted
But on the photo section, it says
"Ready to Submit to IRCC", and there is a "Add/Edit button" do any or you know if that means I just need to wait for my PR card to be delivered?
Tried to call but when they called me back, the call got disconnected and they are not calling me again
Any information will be helpful, thank you so much!