I called and they told us that my husband´s card hasn´t been issued because they didn´t receive the information (paperwork) from the airport. (??) does this happen often? what does it mean?
The agent said to wait 3 weeks and will be sent by mail... has anyone experienced this. are we really going to receive it in the mail or is just a script and we´ll have to start the process again?
thanks
The agent said to wait 3 weeks and will be sent by mail... has anyone experienced this. are we really going to receive it in the mail or is just a script and we´ll have to start the process again?
thanks