+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca Here is the email. I emailed them once a week. Do not overwhelm them by emailing too much. Wait for 1 or 2 days, they might email you back.
So I emailed them today (this is my second time emailing the same prairies ID) and the first time they gave the standard useless garbage response. Today they tell me that my file is with another office and that I should email IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca instead. No idea what this new office is. This is so unnecessarily exhausting!
 
So I emailed them today (this is my second time emailing the same prairies ID) and the first time they gave the standard useless garbage response. Today they tell me that my file is with another office and that I should email IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca instead. No idea what this new office is. This is so unnecessarily exhausting!
I emailed them 3 times from last 45 days. No response to any email except that junk auto reply :(
 
So I emailed them today (this is my second time emailing the same prairies ID) and the first time they gave the standard useless garbage response. Today they tell me that my file is with another office and that I should email IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca instead. No idea what this new office is. This is so unnecessarily exhausting!
I totally agree with you. This is so unnecessary.
This new system is exhausting and a total duplication of effort.
In the past, people receive copr in email.
Send passport photo in the mail and receive pr card within one month.
 
  • Wow
Reactions: sonusweetie
Add to that, there are 1.8 million pending applications and IRCC has a target to reduce them to half by March. It's not clear whether this 1.8 million includes ECoPR to PR card cases as well.
 
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Reactions: Katayoon
I totally agree with you. This is so unnecessary.
This new system is exhausting and a total duplication of effort.
In the past, people receive copr in email.
Send passport photo in the mail and receive pr card within one month.
Is your office the Virtual Landing Unit??