Hi,
I sent my COPR and photo to the Edmonton office on June 26, 2020 (196 days ago). I have not received my PR card yet. I linked my application to my online account and the status is still 'submitted'. I contacted IRCC via web form and also called them twice. They said "We verified the information you provided and can confirm that the application is still in process. All the required documents and information have been received by the responsible office for the moment."
It's been so long that I have been waiting, Anyone had a similar experience please share what I can do for my case. I'd really appreciate it.