Yesterday I sent 03 emails just copying and pasting the same content. I sent to the following addresses:
CIC-Etobicoke-Landings <
CIC-Etobicoke-Landings@cic.gc.ca>;
CIC-Etobicoke-Immigration <
CIC-Etobicoke-Immigration@cic.gc.ca>;
Etobicoke-CIC-APR <
Etobicoke-CIC-APR@cic.gc.ca>
today they replied the following:
1 - from CIC-Etobicoke-Landings
Hello,
IRCC currently has reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19). As a result, there will be significant delays in processing and production of PR Cards during this period. Unfortunately we are not able to provide an estimated timeline as to when operations will resume.
Thank you for your patience.
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2 - from CIC-Etobicoke-Immigration
Good Day,
Thank you for your inquiry regarding your PR card.
At this time, IRCC has currently reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19).
As a result, there will be significant delays in processing the high volume of first time PR card applications.
Therefore, we are unable to provide an approximate timeline of the production and distribution of the cards.
However, please be assured that we are doing everything possible to complete the PR card process for our clients.
If you sent your documents by registered post or courier, please see your tracking details for confirmation of delivery, as due to the volume of documents received, we are unable to confirm the receipt of your documents.
Thank you,
CIC Etobicoke Immigration