Received an email back from Etobicoke IRCC today, I emailed them asking when I could expect my PR card as I needed it for travel. They just sent back a generic message saying
"At this time, IRCC has currently reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19).
As a result, there will be significant delays in processing the high inventory of first time PR card applications.
We are unable to provide an approximate timeline of the production and distribution of the cards. "
They went on to mention how I could use my COPR document as proof of PR for government benefits etc (But not for travel which I what I was asking about)
My question is why is Etobicoke the ONLY office having these issues? COVID has been around for almost 2 years now this is no longer an acceptable excuse. Why are other offices getting the cards produced within weeks, and why is the work not being distributed?
"At this time, IRCC has currently reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19).
As a result, there will be significant delays in processing the high inventory of first time PR card applications.
We are unable to provide an approximate timeline of the production and distribution of the cards. "
They went on to mention how I could use my COPR document as proof of PR for government benefits etc (But not for travel which I what I was asking about)
My question is why is Etobicoke the ONLY office having these issues? COVID has been around for almost 2 years now this is no longer an acceptable excuse. Why are other offices getting the cards produced within weeks, and why is the work not being distributed?