Hello,
I called IRCC again yesterday. They said they have raise ticket to other team asking why card is not yet processed. She said SLA is 60 days for ticket
.
So from May 30th till data I am waiting for card for my wife and Daughters. Agent told me not necessary that all applications in envelop is pickup by same agent. May be my application some other agent processed and he gave card on time, my wife and Daughters application went to other agent and he still not processed
.
Unfortunately we just have to hope for best so application is pickup by some good agent and he process card in time
.