By the way , My wife photos arrived to the processing center safely and I have the PR now.
PR Card Photo Issue
- Thread starter sapguru
- Start date
I have similar case where my Photos have been rejected on 29 Sep and i submitted the new Photos again using registered mail and IRCC received them on 03 Oct and til now there is no update which is more than 1 one half month.
I called IRCC to check the current status of my application, they will not give more details but at least you can check if they received the photos.
From Outside Canada you can reach them on 1 613 944 4000 Than you need to follow the instructions.
I followed the below instructions (i recorded them in case i need to reach the customer service again) to reach the customer service to check my case, you can try it might be helpful but expect to have long waiting time, i was waiting for around 40 minutes prior to reach the agent
Choose 1 Than 1 Than 1 Than the Call Will Transfer to Citizen & Immigration
Keep on English Than choose 1 Than 1 Than 3
I called IRCC to check the current status of my application, they will not give more details but at least you can check if they received the photos.
From Outside Canada you can reach them on 1 613 944 4000 Than you need to follow the instructions.
I followed the below instructions (i recorded them in case i need to reach the customer service again) to reach the customer service to check my case, you can try it might be helpful but expect to have long waiting time, i was waiting for around 40 minutes prior to reach the agent
Choose 1 Than 1 Than 1 Than the Call Will Transfer to Citizen & Immigration
Keep on English Than choose 1 Than 1 Than 3
Please can i know after how much time you received the PR of your wife ? i'm waiting for more than 1,5 month and not yet received
Last Thursday 06 Dec i received again e-mail from IRCC that the photos also didn't match with the specs and again i get new photos, does this happened with anyone where the photos have been rejected for 2 times !!!
Yes, it did happen to one of my friend. He got photo requests twice. By any chance are you out of the country?
Yes I'm, your friend who faced this situation was outside the country or was inside ? do you expect that this time will get more time as they will be off for Christmas and New Year holidays ?
He was inside the country. Yes it will get more. CIC won't be totally close during Christmas/New year. There will be less staff working and the process will be slow.
Guys need your suggestions
My wife received a email stating photo doesn’t match..we are currently out of Canada and we did soft landing and are currently in USA.
How to find out if mine and my kids photos are accepted?will they inform if I call cic?
Can I get my wife photo done here at USA and courier them through ups directly from here.
What is the process of checking or changing the address at cic as I noticed in the email sent to my wife the Address is wrong,so doubting even it’s the case with mine and my kids address
How will cic communicate if kids photo didn’t match the pr card requirements?If it’s by post I doubt that the address at their end is wrong
Please help me with your inputs
My wife received a email stating photo doesn’t match..we are currently out of Canada and we did soft landing and are currently in USA.
How to find out if mine and my kids photos are accepted?will they inform if I call cic?
Can I get my wife photo done here at USA and courier them through ups directly from here.
What is the process of checking or changing the address at cic as I noticed in the email sent to my wife the Address is wrong,so doubting even it’s the case with mine and my kids address
How will cic communicate if kids photo didn’t match the pr card requirements?If it’s by post I doubt that the address at their end is wrong
Please help me with your inputs
I landed in Toronto Airport on Dec11,2018.I contacted cic call centre and I am told that your photograph is not required.Even Immigration Officers also asked me that I will receive my PR card within 6 to 8 weeks.Please guide me if am required or I will be demanded photograph? For new issuance of my PR card?
Hi, i sent my photos through USPS and got a message on my tracking number stating the package was refused. Should i be resending my pictures now to the below address as the address provided on pdf doesn't seem to work? I'll call the call center team as well tomorrow. Thanks in advance for the help!
Case Processing Centre - PRC
49 Dorchester Street
Sydney, NS
B1P 5Z2
Case Processing Centre - PRC
49 Dorchester Street
Sydney, NS
B1P 5Z2
I am facing this same challenge, my passport has been rejected 3 times and I am currently out of the country. Could this be an issue?
Hi there,
I have a similar question.
We landed in Toronto in January and the immigration officer at the airport did not mention anything about up to date pictures required for the PR cards. He just said that we should recieve the PR cards in post within 6-8 weeks.
It has now been 8 weeks since we landed, but we have neither recieved the PR cards in post (which I appreciate may take longer), nor have we recieved any email requests for up to date photos.
I am wondering the same thing - do you always always get a request for up to date photos or is it on case to case basis?
Does anyone know?
Thank you