Hi everyone, i sent a msg on their web portal about my application which i sent in the first week of may. this is the reply that i received. what does this mean? is my application lost or they havent received it yet in their system. Thank you
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your application is not available in the system yet.
If you sent it by traceable means, you may contact the mail service provider you used in order to make sure that it was received by the processing office.
Due to
COVID-19, IRCC is experiencing processing delays and we can't give accurate
processing times for most types of applications. Our ability to review and process applications is also being affected.
Rest assured that we are making all the necessary efforts to finalize applications as soon as possible.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests