Hey everyone!
I landed into Canada 15th of January for and became PR. I didn't have an address yet so officer gave me the link to eCAS to update my address. I managed to also link my application onto mycic.
But whenever I try to login into eCAS to update address, i get the following error:
We were not able to identify you using the information you provided. There could be three possible reasons:
- "Please be sure the information you entered is correct and then try again.
- This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
- At this time, you may use this on-line service if you have:
- sponsored a member of the family class;
- applied for permanent residence from within or outside Canada;
- applied for a permanent resident card (replacement or renewal);
- applied for Canadian citizenship (grant of citizenship);
- applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
- applied for a citizenship certificate (proof of Canadian citizenship);
- applied to renounce Canadian citizenship; or
- applied to resume Canadian citizenship."
All my information is correct, I doubled checked. I tried login through UCI, application number, copr number.. etc and i keep getting the same error.
Anyone know what to do?
Edit: its been like this every day since the 15th so I dont think its a glitch