Hi I am in same boat as u. I applied in June 29 and still it says submitted. I have used all the forums and came to know that they have printed my card but have sent it to local Calgary office in Dec 2020 for pickup instead of delivery at home. And now the local office is closed and not taking any appointments.I'm on the same boat. Applied in June 2020 and so far no answer. It's still as "Submitted". I send webforms every week. Same response about delays