Hi guys, my application was refused on Jan 21st, the officer stated that I did not leave Canada after I got a restoration of status denied on November 27th, which is not true because I left Canada on December 6th, 2018.
After I received the denial on Nov 27th, on the letter said I could either reapply within 90 days for another restoration or leave Canada. I decided to leave Canada, so I packed my things and left. At the airport I asked CBSA officer for a letter of departure so it would be on their records I left the country. To my surprise the officer lady said she would not give me one because I was not demanded by IRCC to leave immediately, it was considered a voluntarily departure. She said: just keep your boarding passes and stamps that the IRCC officer will need as proof.
I submitted a change of address and 3 days later I got the refusal for my PR application. I submitted a web form requesting reconsideration and I attached all the documents as proof that I left the country and complied with the rules. The officer replied saying he would not attach any files to my case since it was already closed and that I didn't need to send any other documents.
This is so unfair, I got denied on grounds that are not true. I've been crying here because there's no way to reach on their call centre from outside Canada.
Is there any way to appeal to this decision or the only way is to reapply for Express Entry?
Thanks
After I received the denial on Nov 27th, on the letter said I could either reapply within 90 days for another restoration or leave Canada. I decided to leave Canada, so I packed my things and left. At the airport I asked CBSA officer for a letter of departure so it would be on their records I left the country. To my surprise the officer lady said she would not give me one because I was not demanded by IRCC to leave immediately, it was considered a voluntarily departure. She said: just keep your boarding passes and stamps that the IRCC officer will need as proof.
I submitted a change of address and 3 days later I got the refusal for my PR application. I submitted a web form requesting reconsideration and I attached all the documents as proof that I left the country and complied with the rules. The officer replied saying he would not attach any files to my case since it was already closed and that I didn't need to send any other documents.
This is so unfair, I got denied on grounds that are not true. I've been crying here because there's no way to reach on their call centre from outside Canada.
Is there any way to appeal to this decision or the only way is to reapply for Express Entry?
Thanks