Hi all
This is my first time posting and I wonder if someone could give me some advice.
I received my ITA last year for Express Entry (Skilled Worker) and submitted my application and all my documents in July, so the 6 months "expected processing time" has just elapsed.
The status on my account has not moved for months and months, I have my medical passed but my background check is at "We are processing your background check. We will send you a message if we need more information.". It's been like this probably since September/October time.
I have to admit being confused, there is nothing strange whatsoever in my application or in my background - my police certificates were all submitted already and are completely clean. I've never lived in or visited any countries they seem to consider high risk. As far as I can tell, I submitted everything they need in terms of documentation.
Does anyone have any insight into what can slow down an application to this extent?
Also - I sent a webform inquiry - but I see now I could have also called them. Would people recommend calling or waiting on the web response? Which tends to give more information?
Thanks!
