ppr return label void, what should I do, help!

[nickey0809]

Hi all,
Need help!
I sent the passports with the return labels last week via FedEx. However, when I check the status of the return label and found it's void without any reason. I call Fedex and they could do nothing on it but ask me to create a new return label. How could I contact CIC to resent the new label? Please advice.
Thanks a lot.

 

[chil11]

Hi Nickey, I'm in the same situation. What did you do as next steps? Was cic able to use a new label?

 

[Mani_1]

Any update guys in this situation what to do ? If return label from Canada to US has issues

 

[sk2701]

Any update guys in this situation what to do ? If return label from Canada to US has issues

Hi Mani, do you have any information on return label issues? May I know which courier service you have used?

 

[Mani_1]

Hi Mani, do you have any information on return label issues? May I know which courier service you have used?

I used Fedex. Return label remains valid for year so no worry on that.

 

[ByeTexas]

Did y’all include an empty envelope, or leave it out and just send the labels as the website instructions say to do.