Hi all,
Do you know if the Embassy of Canada in Mexico is still responding to emails?
I sent my documents to request the police certificate and then I sent an email to
MXICO-IM-RAU@international.gc.ca asking for an acknowledgement of receipt for my documents and I got some automated email:
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----- Original Message to MXICO (IM-RAU/IM-UER) /Message d’origine à MXICO (IM-RAU/IM-UER)
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Thank you for contacting the Risk Assessment Unit of the Canadian Embassy in Mexico. Please note that due to measures in response to COVID-19, we have reduced capacity to respond to non-urgent enquiries. Please refer to:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html
Merci d’avoir contacté l’unité de l’évaluation des risques de l’Ambassade du Canada au Mexique. Veuillez noter que suite aux mesures mises en place en réponse au COVID-19, nous avons une capacité limitée à répondre aux demandes non urgentes. Veuillez consulter :
www.canada.ca/fr/immigration-refugies-citoyennete/services/coronavirus-mesures-speciales.html
Gracias por contactar la unidad de evaluación de riesgos de la sección migración de la Embajada de Canadá en México. Por favor, notar que debido a las medidas tomadas sobre el COVID-19, tenemos una capacidad limitada para responder a las solicitudes no urgentes. Refiérase al sitio:
www.canada.ca
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Disclaimer: http://www.international.gc.ca/international/disclaimer-degagement.aspx?lang=eng
Dégagement de responsabilité: http://www.international.gc.ca/international/disclaimer-degagement.aspx?lang=fra
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Other than that I still haven't heard from them (I sent the email asking for the acknowledgement of receipt last friday).
Thank you!