Hello, all.
Wish you all are well.
I'm a March inland applicant.
I was asked to submit a RCMP police certificate in October
I sent it through Case Specific Enquiry in November.
CSE responded to me by email, saying it was well received.
However, my CIC account still said "Your action is required" and "We need an additional document from the applicant".
So I contacted CIC call centre to check whether they received the documentaiton.
The agent said "Yes, they received it and you don't have to send it again". It was last month.
Now my deadline for the requested document is over and my CIC account still says "Your action is required and We need an additional document from the applicant".
I am wondering what's going on.
Is there any fellow applicant who's come across the same issue as mine regarding a requested document.
Please share your experience with me. It would be greatly appreciated.
Wish you all the best!