Please take a look at this and help me with my NOC Code

[wenfeizh]

Hi All,

I have been trying to figure out what my NOC code really is as I want to apply CEC soon. However, I cannot really find my exact title on the examples of NOC provided. If anyone can shed some light on whether my NOC falls on 1241 (Administrative Assistant), which is level B, or 1411 General Office Support Worker, which is level C, that'd be AWESOME!

So my title is Program Support Worker, which sounds like 1411, but I have briefly talked to a lawyer before, and he thinks that I belong to 1241, but I have to make sure that my reference letter makes it clear that it's 1241 (without making stuff up of course). I have also talked to the HR in my company, he first said 1411, but then he said 1241 would fit too, and actually more so than 1411.

If anyone can help me take a look at my job duties, and shed some lights on the NOC my work belongs to, that would really take a lot of pressure off me!

Title: Program Support Worker

Summary: Under the general supervision of the Manager and the direct supervisor of the Admin Supervisor, the PSW provides administrative and student services support for the Language Programs.

Duties:

Administration - General

*Provides information and makes referrals for telephone and walk-in inquiries to suitable XXX and community programs and services.
*Provides administrative support by opening and processing mail, facing, filing and world processing documents for the Manager and other staff, as needed
*Organizes photocopier codes, generates photocopy billing reports once a month, faxes photocopy reports to the Finance and Admin Department, and provides simple machine maintenance
*Conduct emergency drills
*Attends and takes an active role in department and staff meetings, and taking minutes

Student Intake

*Registers students using XXX database and establishes and maintains all student files
*Provides orientation for new students referred from XXX, screens for childcare and transportation needs
*Keeps attendance records and does follow-up with students who have attendance problems; enters attendance information into XXX database, ensures monthly reports and attendance sheets are forwarded on a timely basis to the ID and Manager
*Places students in class, drafts class list for new periods and informs instructors of changes in class lists. Maintain regular contact with referral offices, following the prescribed procedures manual
*Maintains the XXX database and provides reports, as appropriate (eg. compliance reporting figures, monthly data collection report, etc)
*Assist clients to make decisions regarding referral options, if their circumstances change
*Assists with administering student feedback surveys and student orientation sessions
*Supervise and train other program support workers in XXX database


Thanks in advance for taking the time and effort in helping me out with this. (I will copy and paste both 1241 and 1411 below for your convenience

Have a great weekend...

 

[wenfeizh]

1241 Administrative assistants (Copied and Pasted from CIC Website)

Administrative assistants perform a variety of administrative duties in support of managerial and professional employers. They are employed throughout the private and public sectors.

Example Titles

administrative assistant
executive secretary (except legal and medical)
office administrative assistant
private secretary
secretary (except legal and medical)
technical secretary

View all titles

Main duties


Administrative assistants perform some or all of the following duties:
Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Set up and maintain manual and computerized information filing systems
Determine and establish office procedures
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Record and prepare minutes of meetings
Arrange travel schedules and make reservations
May compile data, statistics and other information to support research activities
May supervise and train office staff in procedures and in use of current software.
May organize conferences

Employment requirements

Completion of secondary school is usually required.
Completion of a one- or two-year college or other program for administrative assistants or secretaries
or
Previous clerical experience is required.
Classified elsewhere

Court reporters, medical transcriptionists and related occupations (1251)
Executive assistants (1222)
Legal administrative assistants (1242)
Medical administrative assistants (1243)
Office managers (in 1221 Administrative officers )
Classification Structure - 1

 

[wenfeizh]

1411 General office support workers (Copied and Pasted from CIC website)

General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.

Example Titles

administrative clerk
aircraft records clerk
file and classification clerk
filing clerk
general office worker
medical records clerk
office assistant
office clerk
records filing-system clerk
technical records clerk
ward clerk – hospital
warranty clerk

View all titles

Main duties


General office support workers perform some or all of the following duties:
Prepare correspondence, reports, statements, forms, presentations, applications and other documents from notes or dictaphone
Respond to telephone, in person or electronic enquiries or forward to appropriate person
Provide general information to staff, clients and the public regarding company or program rules, regulations and procedures
Photocopy and collate documents for distribution, mailing and filing
Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials
Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
Process incoming and outgoing mail, manually or electronically
Send and receive messages and documents using fax machine or electronic mail
Assist with administrative procedures such as budget submissions, contracts administration and work schedules
Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
May perform basic bookkeeping tasks such as preparing invoices and bank deposits
May sort, process and verify receipts, expenditures, forms and other documents
May organize the flow of work for other office support workers.

Employment requirements

Completion of secondary school is usually required.
Completion of secondary school or college business or commercial courses is usually required.
Additional information

Progression to supervisory or office management positions is possible with experience.
Progression to officer level positions is possible with additional training and experience.
Classified elsewhere

Accounting and related clerks (1431)
Administrative assistants (1241)
Administrative officers (1221)
Court clerks (1416)
Data entry clerks (1422)
Personnel clerks (1415)
Receptionists (1414)
Records management technicians (1253)
Supervisors, general office and administrative support workers (1211)
Classification Structure - 1

 

[wenfeizh]

Anyone? :'(

 

[c2h5oh]

Definitely looks more like 1411 since it's more customer than management facing

 

[wenfeizh]

Thanks for the reply!

Do you think it would work if my company provides the letter and write the job duties more towards 1241? I in fact do perform most of the duties of 1241 (as I do for 1441 too).

Do I stand a chance of getting recognized as 1241 or not at all...

 

[c2h5oh]

If you get an employment letter better reflecting your duties and those duties match 1241 better than other noc codes then sure

 

[wenfeizh]

If you get an employment letter better reflecting your duties and those duties match 1241 better than other noc codes then sure

yeah i will definitely need to work on the letter more carefully as it could be a make or break statement for my application. Thanks again!

 

[rodrigolsct]

yeah i will definitely need to work on the letter more carefully as it could be a make or break statement for my application. Thanks again!

hey..I am into a similar situation ? what did you end up doing ? thank you !!