I gave you the right address. The address that they gave you is for general enquires and it takes 20 days for them to reply to that. I sent my fee on the cost recovery address on 20 february and they recieved it straightaway. Check the email you got for your RPRF and it will have the cost recovery email address in there.
We wish to remind you at this time that if your Right of Permanent Residence Fee (RPRF) is outstanding, you must pay this fee before a permanent resident visa can be issued. The RPRF will be refunded if the application is refused, if you withdraw your application or if you choose not to use your visa.
If you delay the payment of the RPRF, your security or medical results may expire, which would delay the issuance of your visas. We therefore encourage you to pay the RPRF as soon as possible, by following these steps:
· Go to the website: https://eservices.cic.gc.ca/epay/welcome.do?lang=en
· Read the instructions on each page, and click “Continue” to proceed
· Select the “Immigration” link, followed by “Right of Permanent Residence Fee”
· You must pay this fee once for yourself as principal applicant
· You must also pay this fee for your accompanying spouse or common law partner, if you have one
· Enter the number of fee payments (1 or 2) in the box beside the fee of $490
· Click “Submit”
· Proceed to pay your fees by selecting “Pay” and then follow the instructions to pay with a credit card
Once the payment process is complete, the web site will display your official receipt in PDF format.
You must send the receipt to CIO-Sydney. For fastest service, please attach it to an email and send it to the address CIO-Cost-Recovery@cic.gc.ca .
