If that is case, then I suppose you should delete the existing one and create a new one. I think it'll work out that way.ifesinachi said:i am experiencing the same problem
having difficulty uploading my online application.
before i started my application on the 21st of april, i saw a notice that cic website will be undergoing upgrade and that mycic and other things on the site will not work at the time of the upgrade that will last for two days.
unfortunately the upgrade is over and yet i can not upload my documents.
i have used all available browser.