Please help me regarding my citizenship application!?

[jm02]

Returned my application twice with same reason:

The passport(s) or travel document(s) provided do not cover the 6 year period preceding the date of your application. Please send us a photocopy of the biographical page of any other passport(s) or travel document(s) you have had during the relevant 6 year period.

My mom & my 2 sisters stamped their application as complete, but me and my dad got incomplete when we have the same passport(s) or travel document(s) and never leave Canada since then.

Can please someone help me? Thank you.

 

[MiriamT]

Returned my application twice with same reason:

The passport(s) or travel document(s) provided do not cover the 6 year period preceding the date of your application. Please send us a photocopy of the biographical page of any other passport(s) or travel document(s) you have had during the relevant 6 year period.

My mom & my 2 sisters stamped their application as complete, but me and my dad got incomplete when we have the same passport(s) or travel document(s) and never leave Canada since then.

Can please someone help me? Thank you.

When you were organizing your paperwork, did you go through the instruction guide CIC provides? It's stated:

"3. Biographical page of passport(s)/travel document(s)

The biographical page means the page that has your name, photo, passport/travel document number, issue date and expiration date.

Provide photocopies of the biographical pages of all passports and/or travel documents (valid and cancelled) for the six (6) year period immediately before the date of your application, or since you became a permanent resident, whichever is more recent.

Also, provide photocopies of any renewal pages of the passport(s)/travel document(s).

Note: If your passports and/or travel documents have any gaps in the time they cover during the past six (6) years, or since you became a permanent resident, whichever is more recent, attach an explanation.

Note: If any of these documents are no longer in your possession, attach an explanation."

Source: http://www.cic.gc.ca/english/information/applications/guides/CIT0002ETOC.asp#CIT0002E4

Unless you send them an explanation that that's all you have, it'll keep on getting returned.

Addendum: only after replying to this thread I saw you put up two identical threads, asking the same question. The explanation you provided CIC with doesn't provide the information they're looking for.

this is the explanation I attached with

"This is to resubmit again our Citizenship Application for the reason you returned our application due to passport or travel documents that do not cover 6 year period preceding date of our application.
I called CIC Hotline after I received our returned application and the agent said to resend the package again.
I double checked all the documents I submitted with my other family members and all of us were always the same with regards to passports date of issue, expiry dates. How come mine and my daughter's application is incomplete?
We migrated in Canada together last March 2010 and we never traveled outside Canada since then."

they sent the package twice. all passport(s) documents are complete.

 

[MiriamT]

Half of my answer ended up in the other thread because of how this forum is designed (I quoted something from another thread). But here is the rest of what I wrote: http://www.canadavisa.com/canada-immigration-discussion-board/can-anyone-willing-to-help-me-to-solve-for-my-citizenship-application-t348881.0.html;msg4629245#msg4629245

This is what I sent to explain the gap and avoid getting my application returned (irrelevant portions to others were removed):

"Photocopies (colour, clear and legible) of all passports that I have held, [. . .] ([nationality] passport [number] covering November 14, 2006 through November 13, 2011, and [nationality] passport [number] covering February 03, 2012 through February 02, 2017). Between November 14, 2011 and February 02, 2012 I did not have a valid passport. I have never held any other passports;"

Addendum: you don't have to send colour photocopies unless asked (or you choose to). I just found it better to read when it was colour instead of black-and-white.

 

[cassied]

Hi folks
I am very stressed so any help will be appreciated.
Applied citizens in 2011 received RQ because i don't meet the residence requirements and then the judge decided to reject my application in march 2015. Again i applied in april 2015 and now i received a letter to passed the test in september 24.
I am so worried because i do not have all the passeport Who cover a residence period. I am afraid to get again a RQ.
So what do you advice me to carry with me to the interview?
Btw i was student until december 2014. Now i don't work yet.

Thank you very much

 

[alphazip]

Returned my application twice with same reason:

The passport(s) or travel document(s) provided do not cover the 6 year period preceding the date of your application. Please send us a photocopy of the biographical page of any other passport(s) or travel document(s) you have had during the relevant 6 year period.

My mom & my 2 sisters stamped their application as complete, but me and my dad got incomplete when we have the same passport(s) or travel document(s) and never leave Canada since then.

Can please someone help me? Thank you.

You need to include a note or letter stating, "This is the only passport I have had in the last 6 years. I did not renew my passport after it expired and I have not left Canada since becoming a Permanent Resident."