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Please help! I cant get past the first page T_T

wintermelon1

Newbie
Apr 4, 2016
9
0
when I click my checklist everything is completed except PERSONAL DETAILS which says 'In progress' which I've filled everything out , but it keeps asking me for my passport even though its already listed and if i try to add it again it says 'Document must not match a previously entered record' help me please Im so confused theres no other options to click ! :'(