[please help] EE application rejected!

[m.nauman.a]

Hi All.
I got i guess the same rejection reason, "Police Certificate: The Police certificate from Australia that you provided with your application is not acceptable. Please consult ...". I have lived in NSW and have never resided in Queensland or Victoria hence I think i don't need any letter from Queensland or Victoria.
Can anyone here help me with what should i do?
Thanks in advance

 

[NOC98]

Hi All.
I got i guess the same rejection reason, "Police Certificate: The Police certificate from Australia that you provided with your application is not acceptable. Please consult ...". I have lived in NSW and have never resided in Queensland or Victoria hence I think i don't need any letter from Queensland or Victoria.
Can anyone here help me with what should i do?
Thanks in advance

If you’re 100% sure you submitted the right Australian PCC, Raise a webform, explain and ask to reopen your file.
Not sure how long they’ll respond.

Or If you have a decent score and would def get an invite in the next round, then just go back to the pool.

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/medical-police/police-certificates/how/australia.html

 

[m.nauman.a]

Thanks @NOC98 for the help. Also, if anyone here is from NSW or any other state except victoria and queensland, please share your experience.