Lammawitch said:
This is a very long & boring read:
http://www.cbsa-asfc.gc.ca/agency-agence/reports-rapports/ae-ve/2014/srpoe-pepte-eng.html
However, the pertinent sentence which stands out in the context of this thread is:
TFS!
TLDR:
Overall, approximately 2.0% of all immigration requests at the land border are processed at SRPOEs. Footnote 33 Given the lack of infrastructure (i.e. holding cells) and systems access, many immigration requests are not conducted at SRPOEs but are rather diverted to larger POEs, and thus increasing the demand for immigration processing at these larger POEs. Other SRPOEs are seeing an increase in immigration flag pole trafficFootnote 34, which results in pressures both on CBSA resources and on the United States Customs and Border Protection resources at the opposite POE in the United States. Immigration processing activities at 17 SRPOEs increased by 33.4% between FY 2009–2010 and FY 2012–2013.Footnote 35 For example, at the port of Carway in the Prairie region, immigration processing increased by 56.4% between FY 2009–2010 and FY 2012–2013. In FY 2012–2013, 67.1% of all SRPOE immigration requests were processed at that POE.Footnote 36 The majority of those requests were work permits; Carway processed an average of 629 work permits each year between FY 2009–2010 and FY 2012–2013.
There are many facility impediments to the consistent delivery of services at the SRPOEs and some will require significant infrastructure investments over the coming years.
Existing fixed infrastructure does not accommodate current and future border operations (due to issues such as inadequate space for detentions and examinations) at SRPOEs.Footnote 37 SRPOE facilities in several regions do not meet operational requirements for Doubling-up due to space limitations for officers added under the initiative.Footnote 38 Thirty-four SRPOEs that have been identified under the BtB SRPOE initiative have buildings more than 40 years old, with the oldest over 80 years old. This is beyond the expected service life of these structures and presents repeated maintenance issues and health and safety concerns.Footnote 39
Many locations have only one primary inspection lane, which halts processing activities should a more detailed examination be required. Also, there are a limited number of SRPOEs that have a booth in the primary inspection area, and thus officers are required to take the travellers’ documents inside the SRPOE in order to run queries or to phone another POE. Some SRPOEs are limited in their ability to process payments as there is no on-site credit card payment of duties and taxes. This ultimately increases the time it takes to process each traveller, sometimes significantly.Footnote 40 However, 8.1% of complaints initiated at SRPOEs between FY 2011–2012 and FY 2013–2014 were related to wait times, and a further 5.8% of complaints were related to general service at SRPOEs.Footnote 41