Pl help to clarify for PR case

[wapda2c]

Dear All
Pl help. I applied for PR renewal for me , my wife and kids together 2 years back. My PR came 2 months back but no info for my wife and kids PRs. My client ID and status was available on ecas but my family client ID never showed till date. No any letter or communication from cic for my family. I dont know they received my family applicaion or no. What should i do now.

 

[dpenabill]

If you are certain you made an application on behalf of each family member (my guess is this is not what happened), then each individual may make a specific inquiry to the IRCC call centre for information regarding himself or herself; parent may do so on behalf of minor dependents.

Otherwise: Go ahead and apply again, that is submit an application for a new (renewed) PR card, making a separate application for each individual family member (with appropriate parental signatures on applications for minor dependents; for example, those 14 or older sign the application themselves but also must have parent's signature; for those under 14, parent signs on behalf of the child). And of course the fee is $50 for each individual.

Current processing time is merely 65 days for a routine application.

 

[wapda2c]

Thanks for ur advice