Photo retake required - How many?

[manharnarang]

I landed on 12 Apr 2016 and have still not received the PR card. Called CIC today and was told that i need to resend the photos with IMM 5455. They sent a letter to me today. I don't want to wait and thus want to get pics clicked.

Questions: How many pictures i need to send? Should I wait for the letter or just send them right away?

Thanks in advance.

 

[dublinfunk]

Hi, you would need to send TWO 50x70mm photos.

I was on the same boat. I just sent them right away.

 

[manharnarang]

Hi, you would need to send TWO 50x70mm photos.

I was on the same boat. I just sent them right away.

Thanks for your response. In how many days can we expect our card once CIC receives the pictures? Which date did you send the photographs on? Keep me updated about your timeline.

 

[MOOCer]

I just re-took two photos for myself, how many days it took for you to get your PR card?

 

[tetunte]

I landed this august and bring the photos
With me but the agent refused to accept
Them even I insist , I hope they dont require
Them lateral

 

[dublinfunk]

I did not received a request to send IM5455. I was just told to send a letter of explanation. Can you share your letter? I already sent mine just with the picture and the letter and the email sent by IRCC below.


Sir, Madam,

Thank you for contacting Immigration, Refugees and Citizenship Canada. I am pleased to follow up on your request:

Permanent Resident card - Photo retake required
If you applied for a Permanent Resident card (PR card) and the Case Processing Centre requires that you provide two new photos, you must send them according to the photo specifications with, if available, the letter/email received to this effect or an explanation letter (including your complete name, date of birth and UCI) to the following address:
Address for new PR:
Case Processing Centre - PRC
P.O. Box 4500
Sydney, Nova Scotia
B1P 6L1
Address for existing PR (e.g., PR card replacement):
Case Processing Centre - PRC
P.O. Box 9000 ATT TLM/T3
Sydney, Nova Scotia
B1P 6L1
Please note that if you do not send the requested information within 180 days from the date of the letter, you will have to submit an Application for a Permanent Resident Card (PR Card) and include the payment in order to obtain a PR card.