Hi,
Recently we completed our landing. After a couple of weeks my wife received an email saying photos submitted to the office do not meet the requirement. And PR card will not be issued until new photos according to the specification are provided. Has this happened to anyone else? Is there any way to contact the office? There was a photo on CoPR but other than that we did not provide any separate photo. I am assuming photos required while submitted in the application will be used on the pr card and as they have sent CoPR, that photo was according to the specifications.
Recently we completed our landing. After a couple of weeks my wife received an email saying photos submitted to the office do not meet the requirement. And PR card will not be issued until new photos according to the specification are provided. Has this happened to anyone else? Is there any way to contact the office? There was a photo on CoPR but other than that we did not provide any separate photo. I am assuming photos required while submitted in the application will be used on the pr card and as they have sent CoPR, that photo was according to the specifications.