Hi
I am in the same situation.
My old code didn't work anymore, so I created a new one.
However, it didn't help. I wonder if there's a technical problem in their system. I have literally created five new codes and five new keys and every single time it says that the code is wrong, which it obviously isn't. I have also tried from different laptops.
When I pick the option apply for a work permit, it takes me to express entry, it won't allow me to continue my application for pgwp. It is incredibly frustrating and according to CICs website they don't currently have any technical problems.
I wonder what this is and how to proceed from here.
I have exhausted all my options, I don't know what to do either anymore.