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Personal Details Form Status stuck at "In Progress"

Oyinwola__

Star Member
Oct 16, 2023
63
38
If you're the only applicant, then it won't be required. For your country of residence as Canada, there's already an option of adding in Province and postal code for the principal applicant, the issue was for the dependents.
So I don’t stay in Canada. I’m outland but I still have this error
 

kumardinesh12

Full Member
Jul 22, 2019
46
10
Oh, okay. Don't know if there's any workaround for Outland candidates, as the system is expecting the postal code as per North American code format. It might be worthwhile to wait until tomorrow in that case, as a fix is expected to be applied tonight.

So I don’t stay in Canada. I’m outland but I still have this error
 

Oyinwola__

Star Member
Oct 16, 2023
63
38
Oh, okay. Don't know if there's any workaround for Outland candidates, as the system is expecting the postal code as per North American code format. It might be worthwhile to wait until tomorrow in that case, as a fix is expected to be applied tonight.
Thank you so much for your help. I’ll just wait. Hopefully there’s a fix tomorrow.
 

ak57

Newbie
Nov 8, 2023
5
0
The problem continues to endure, and it remains unclear what maintenance activities were undertaken. There is no established procedure to verify whether the maintenance effectively resolved the issue or not.
 

aggy76

Newbie
Nov 14, 2023
2
0
Currently the same status, showing in progress even after filling up the form.as a result can't even get to see the documents that were earlier uploaded.
 

Oyinwola__

Star Member
Oct 16, 2023
63
38
Hello guys,
Please I need your advise.
My IETLS expires on the 19th of this month but I sat for another test already. Should I go ahead and use Canada as my country of residence so I can submit my application before Sunday. Or should I wait?
 
Sep 25, 2023
7
0
Hi, the problem is still there and IRCC has not issued a statement or something on what will happen or when is this going to work, Just a post on twitter on November 9th saying that they were working urgently to fix that matter but nothing....I have 5 days left :(
 
Sep 25, 2023
7
0
Someone posted on some group:

completed the personal details form of my dependents using the below trick,
Use the browser inspect element
1. Go to primary applicant's personal details -> Immigration history and citizenships section and inspect the HTML of the province and postal code
2. Copy the HTML of the province and postal code.
3. Go to dependent's personal details -> Immigration history and citizenships section and paste the copied HTML below the country of residence HTML
4. Enter the required values and click "Next". This will save the details.
Now click "Save and exit" and the dependent's personal details will be complete.
Note: If you are required to edit the personal details of the dependent again and save, you will have to do the same steps.
Hi
sorry I do not understand, what do you mean with the "HTML", can you please share a screenshot? I have 5 days left and it is still not working
 

Don'tknow91

Full Member
Mar 18, 2019
29
3
If you're the only applicant, then it won't be required. For your country of residence as Canada, there's already an option of adding in Province and postal code for the principal applicant, the issue was for the dependents.
Hey Kumar,
Could you please share a screenshot demonstrating how you successfully copied the entire HTML from personal details? I'm navigating the process based on your guidance to copy from country or residence to the postal code, the entire pin. Afterward, do we directly paste it into our dependents' section, or does it require further editing? Thanks a lot!
 

PPass

Newbie
Nov 14, 2023
1
0
I am also facing the same issue for my spouse's personal details. I was hoping that after 14th nov's maintenance it should be fine.
If anyone gets a workaround please post in this thread
 

Asok

Newbie
Nov 14, 2023
5
0
Is the issue resolved? Is there any other alternative we can do. I only have 2 days left