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Permanent Residency Travel Document - UK Citizen - Is there another option?

Lewzy

Member
Feb 3, 2014
12
0
Hi

I'm a UK citizen and i received my Permanent residency last week, but i have a trip to the UK booked for 8 nights over Christmas, and wont receive my PR card until at least mid January.

CIC are telling me that I will require a PRTD to leave the UK and come back to Canada. But it seems like the processing times for the London office are 4-5 days (and im assuming they will not be working over xmas), plus then I'm going to guess that the document is mailed to me? I doubt I would even receive it in time.

Is this document really required for me as a UK citizen? Or is there a way i can apply for it before i arrive.. It seems like they want me to give it in person..

I'm really running out of patience with calling CIC, I always just get emailed the same copy pasted document about travel documents.. They're no help at all.
 

scylla

VIP Member
Jun 8, 2010
97,678
23,387
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
You are visa exempt and can return on your passport alone. You don't need a TD. Ignore the CIC call centre.
 

Rob_TO

VIP Member
Nov 7, 2012
11,426
1,552
Toronto
Category........
FAM
Visa Office......
Seoul, Korea
App. Filed.......
13-07-2012
AOR Received.
18-08-2012
File Transfer...
21-08-2012
Med's Done....
Sent with App
Passport Req..
N/R - Exempt
VISA ISSUED...
30-10-2012
LANDED..........
16-11-2012
Lewzy said:
If they ask me why I don't have a return flight, what should i tell them?
Most times it's not an issue. Just stress you are traveling on a visa-exempt passport.

If they insist you can say you have alternate travel arrangements to leave Canada.

Else if they really insist and refuse to budge, you can always buy a fully refundable return ticket on the spot, and then cancel it for a full refund as soon as you're issued your ticket.
 

Leon

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Jun 13, 2008
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Lewzy said:
If they ask me why I don't have a return flight, what should i tell them?
If who asks you? If it's the airline, tell them it's not their business, you will buy it later.

If it's Canada immigration, as a PR, you should say you are a PR when you arrive. Show them your landing documents and say that you had to make a quick trip before your PR card arrived. They will let you enter.
 

Rob_TO

VIP Member
Nov 7, 2012
11,426
1,552
Toronto
Category........
FAM
Visa Office......
Seoul, Korea
App. Filed.......
13-07-2012
AOR Received.
18-08-2012
File Transfer...
21-08-2012
Med's Done....
Sent with App
Passport Req..
N/R - Exempt
VISA ISSUED...
30-10-2012
LANDED..........
16-11-2012
Leon said:
If who asks you? If it's the airline, tell them it's not their business, you will buy it later.
There have been a few reported cases of an airline employee being insistent on seeing a return ticket and refusing to issue the ticket without seeing the return flight info. Although this is very rare for an airline to be so strict on this, and vast majority of airlines are fine as long as traveler is visa-exempt.
 

dpenabill

VIP Member
Apr 2, 2010
6,536
3,296
Lewzy said:
Hi

I'm a UK citizen and i received my Permanent residency last week, but i have a trip to the UK booked for 8 nights over Christmas, and wont receive my PR card until at least mid January.

CIC are telling me that I will require a PRTD to leave the UK and come back to Canada. But it seems like the processing times for the London office are 4-5 days (and im assuming they will not be working over xmas), plus then I'm going to guess that the document is mailed to me? I doubt I would even receive it in time.

Is this document really required for me as a UK citizen? Or is there a way i can apply for it before i arrive.. It seems like they want me to give it in person..

I'm really running out of patience with calling CIC, I always just get emailed the same copy pasted document about travel documents.. They're no help at all.

The problem you face is about clearing airline screening protocols for boarding the flight to Canada.

(Hence part of the observation by Leon makes no sense:
Leon said:
If who asks you? If it's the airline, tell them it's not their business, you will buy it later.
It is indeed the airline's business if a passenger is at risk for being denied entry in the destination country. The airline has very broad discretion in deciding to deny boarding, and this can be at the traveler's expense.)


Your problem is not with CIC (or, "Immigration, Refugees, and Citizenship," as it is now named). Nor is it with the CBSA (the officers at the POE). If you leave Canada, regardless how it is that you return to Canada, upon arrival at a Canadian POE you will be allowed to enter. There may be a question or three related to your PR status, but if so that will be mostly about verifying who you are and verifying you are a PR, which the cancelled visa in your passport, your copy of the CoPR, and their electronic records will readily verify.

You might say that your problem is caused by CIC to the extent CIC fails to get you the PR card before you leave, but mostly this is a matter of unfortunate timing relative to the date you landed.

You might say that your problem is caused by CIC's procedure for obtaining a PR Travel Document, but here again the problem is really a matter of unfortunate timing, again largely relative to the date you landed, creating the need for a PR Travel Document with insufficient time to accommodate this, or otherwise obtaining the PR card itself, within the framework of existing travel plans.

The problem is in dealing with airline policy and practice regarding the screening of boarding passengers.

Airline policies and practices in this regard are, of course, dictated by the Canadian law which prescribes the rules and regulations governing the obligations and responsibilities of commercial carriers who provide transportation to Canada from abroad. The burden is on the airlines to screen its passengers. The airlines can be held financially responsible for passengers who are not allowed to enter Canada. Recent media stories reflect growing concerns among the airlines regarding the extent of their potential liability (apparently it can extend to cost of detention, even health care, for inadmissible passengers, let alone cost of providing return flights).

Until relatively recently, a person in your situation who carries a visa-exempt passport has ordinarily had no problem boarding a flight destined for Canada by simply displaying the visa-exempt passport. The visa-exempt passport constitutes authorization to enter Canada, and that has, ordinarily, been sufficient for the airlines.

Technically, however, Canadian PRs are required to display a valid PR card or a PR Travel Document in order to board a flight destined for Canada. Technically this has been true for a long while. This is because the visa-exempt passport is only authorization to enter Canada for a Foreign National, and Canadian PRs are Canadians, not Foreign Nationals. So, technically, for a Canadian PR the visa-exempt passport is not authorization to enter Canada.

But practically, again, displaying a visa-exempt passport has been enough (or at least that is what the majority of reports have indicated). The airlines have not been in the business of screening passengers for alternative status, so when the visa-exempt passport is displayed that has sufficed.

It is likely that the implementation of the eTA system this year, to be fully implemented and mandatory as of early next year (by March was the last date I have seen indicated), has substantially changed this. Indeed, the CIC website now strongly cautions PRs, including in particular those with visa-exempt passports, that these changes require PRs to have either a valid PR card or a PR Travel Document in order to return to Canada. (This is about travel to Canada by commercial carriers; this is not about crossing the land border with the U.S. for example, or about what happens at the POE upon arrival.)

Frankly, the risks are currently unknown. Reliance on past practice is risky. It is possible that airlines are more thoroughly screening passengers who do not have the eTA now, even though the eTA is not yet mandatory. Some airlines may be doing this and others not, so what someone else reports their current experience to be is not a reliable indicator of how it will go . . . and particularly not a reliable indicator another month from now. Remember, the eTA is supposed to be fully mandatory by March.

We do not know for certain yet, but it seems likely that PRs will not get eTA. PRs are not subject to the eTA requirements, because again the eTA will be for passengers whose authorization to enter Canada is based on the visa-exempt passport, which is limited to Foreign Nationals, and PRs are not Foreign Nationals. But that means the PR will need to present either the valid PR card or a PR Travel Document in order to board a flight destined for Canada.

You could test this if you have your return flight booked. Attempt to obtain the eTA for your return flight. The cost is nominal. My guess is that you will not be able to obtain the eTA but that is really just a guess. If you do get eTA to travel to Canada, you are good to go; your visa-exempt passport will get you on the flight to Canada.

If not, which is my guess, there is indeed a risk you will be precluded from boarding a flight back to Canada unless and until you can display a PR TD or PR card.

The work-around suggested by Rob_TO might work. My sense is that if the airlines are elevating screening in advance of the mandatory date for eTA, such a work-around is not likely to work. The return ticket is more about insuring the airlines will not be financially liable for the return flight, and is more likely to be a factor for the ordinary Foreign National who might be turned away at the POE despite being visa-exempt if CBSA apprehends the individual might overstay or work or such. If the airlines is screening to the extent it is precluding PRs unless the PR is displaying a PR card or PR TD, I doubt the return flight ticket will convince the airlines to allow the PR to board the flight.

In this regard, there was a report here from a PR flying from, I think it was Ireland, who attempted to board a flight by only displaying a visa-exempt passport and not his/her PR card, but who eventually (after, it appears, a degree of wrangling and disputation) displayed his/her PR card to board the flight. So there are recent reports that the days of PRs boarding flights just using a visa-exempt passport are coming to an end.


Travel via the U.S. and then by private vehicle to Canada option:

UK passport holders can travel to the U.S. by air (eTA also required, but should be no problem) and then travel by private vehicle to the Canadian border. If tickets for the flights have not been purchased, or can be refunded, or revised for travel via an airport in the U.S., then travel via the U.S. may be the safest option. Still inconvenient no doubt. Not so inconvenient as being denied boarding a flight, losing that ticket, having to wait for a PR TD and having to purchase another ticket. If the latter happens, it will almost certainly be at the traveler's own expense.


Overall: I understand the dilemma. I sympathize with you and understand your anxiousness. This is indeed a particularly inconvenient circumstance. You are probably not the only person affected by this kind of thing. I do not know the hours or practices in how visa offices at Canadian embassies work, but given the amount of travel by Canadians over the holidays, especially to the UK, I suspect the embassies are geared to provide more service than you might be expecting. It would nonetheless be extremely inconvenient to go through the process of obtaining a PR TD while there for such a short time period over the holidays, and might require seeking in-person service.

In other words, I am afraid there are probably no sure solutions avoiding inconvenience or risks. If at all feasible, personally I would lean toward the alternative flight via the U.S. But that might not be at all practical for you.

Good luck. I hope you get to enjoy the trip. And congratulations on becoming a Canadian (even if that does not seem all that great given this dilemma).
 

Leon

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Jun 13, 2008
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Rob_TO said:
There have been a few reported cases of an airline employee being insistent on seeing a return ticket and refusing to issue the ticket without seeing the return flight info. Although this is very rare for an airline to be so strict on this, and vast majority of airlines are fine as long as traveler is visa-exempt.
Exactly. Just go to another airline. I have never in my life been asked for a return ticket and I have made quite a few open ended trips in the past.
 

Rob_TO

VIP Member
Nov 7, 2012
11,426
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Toronto
Category........
FAM
Visa Office......
Seoul, Korea
App. Filed.......
13-07-2012
AOR Received.
18-08-2012
File Transfer...
21-08-2012
Med's Done....
Sent with App
Passport Req..
N/R - Exempt
VISA ISSUED...
30-10-2012
LANDED..........
16-11-2012
dpenabill said:
The work-around suggested by Rob_TO might work. My sense is that if the airlines are elevating screening in advance of the mandatory date for eTA, such a work-around is not likely to work.
I should add that if you try to fly with just a visa-exempt passport, you should not tell the airline you're a PR. You need to fly as a visitor/tourist. Once you proclaim you're a PR, there is a higher chance the airline will demand to see a valid PR card to allow boarding.

Also as far as I know, right now there is no way for an airline to determine your PR status, which is the basis for why the above works so often. Now of course this might all change when the eTA system is fully implemented and the airline may have access to a document or electronic system that shows the traveler is a PR.
 

scylla

VIP Member
Jun 8, 2010
97,678
23,387
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
Rob_TO said:
There have been a few reported cases of an airline employee being insistent on seeing a return ticket and refusing to issue the ticket without seeing the return flight info. Although this is very rare for an airline to be so strict on this, and vast majority of airlines are fine as long as traveler is visa-exempt.
My husband is one of those rare cases. He travels extensively and this happened to us flying back to Toronto from Korea (technically from Bali - but the almost boarding denial happened in Seoul part way through our journey home). He was almost denied boarding because his return flight ended in Toronto and they thought his PR card was invalid. (He was traveling on a US passport.) They let him board when they figured out his PR card was valid.

Having said all of that, I think this is one in a million. I don't think anyone should use this as an example of what might happen.
 

scylla

VIP Member
Jun 8, 2010
97,678
23,387
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
Rob_TO said:
I should add that if you try to fly with just a visa-exempt passport, you should not tell the airline you're a PR. You need to fly as a visitor/tourist. Once you proclaim you're a PR, there is a higher chance the airline will demand to see a valid PR card to allow boarding.

Also as far as I know, right now there is no way for an airline to determine your PR status, which is the basis for why the above works so often. Now of course this might all change when the eTA system is fully implemented and the airline may have access to a document or electronic system that shows the traveler is a PR.
Actually in my husband's case the fact he was a PR wasn't recorded and didn't come out right away. They initially wanted to deny him boarding because he was an American with a journey ending in Canada and no onward trip to the US. They told us that his trip couldn't end in Canada since he wasn't a resident of that country. That's when we pulled out the PR card and explained that he was a resident (which they initially thought was invalid but then figured out was valid). This is the one and only time my husband ever had to show his PR card or explain that he was a PR while traveling in the four years between becoming a PR and getting citizenship (and again, he travels very extensively).
 

dpenabill

VIP Member
Apr 2, 2010
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Clarification regarding the effect of the eTA requirements and impact on PRs: There is no eTA for PRs. The question is whether a PR carrying a visa-exempt passport can apply for and obtain eTA as a traveler. While there is no definitive indication that PRs with a visa-exempt passport will be denied eTA, because of their PR status, the strong caution (that PRs will need a PR card or PR TD) now being posted at the CIC website suggests that it is likely PRs will have applications for eTA denied. If so, to board a flight destined to Canada, PRs will indeed need to show a PR card, or a PR TD, or a U.S. passport (or qualify for some other exception to the eTA requirement).

Things are changing. Thus, any claims about how the airlines are approaching this during this transition period, especially as the deadline for when the eTA becomes mandatory, are inherently NOT trustworthy. And, again, how the airlines approach this today may change by tomorrow. How one airline approaches this today may be different than another airline. How the airlines handled PRs in the past, even the recent past, is for all practical purposes not much relevant, and at the least not something to be relied upon.

Things are changing. There is NO getting around the inconvenient fact that any attempt to travel back to Canada without being in possession of either a currently valid PR card or a PR TD is increasingly risky. How much so is an unknown.

There will still be alternatives, such as flying via the U.S., or perhaps via a different airline (until March), but these are likely to involve increased costs or inconvenience, particularly if arrangements are made at the last minute.

Overall: The availability of a viable work-around is diminishing. More and more the technical requirements are also the practical, enforced requirements. The days of PRs boarding a flight destined for Canada by displaying a visa-exempt passport (other than a U.S. passport) are clearly coming to an end.

My suspicion is that even though the eTA is not yet mandatory, that some or many airlines are already distinguishing passengers who have the eTA and those who do not. Those who do not are probably being subject to further screening. Complaints that this exceeds the right airlines have to question passengers are largely wasted breath, given the extent of the airlines' liability and not just their right, but their obligation, to screen passengers to assure the passenger has proper authorization to enter Canada.



Reminder: those carrying a U.S. passport are not subject to the eTA requirements.

Denial of boarding to a U.S. passenger would, indeed, be unusual, even for a flight ending in Canada. But as noted before, the airlines have become increasingly concerned about their potential liability for passengers deemed inadmissible, and there are indications that as a result the screening in the boarding process, by at least some airlines, is increasingly strict. Note, for example, the airlines are particularly at risk for passengers who are not nationals of the country the flight originates in and not nationals of the destination country, in which case the airline can be liable for arranging transportation to another country, and housing costs in the meantime, subject to the traveler's right to challenge being, in effect, deported to another country, so that the process can be long and for the airlines very expensive.
 

PhdStream

Hero Member
Aug 7, 2013
869
166
Lewzy said:
Hi

I'm a UK citizen and i received my Permanent residency last week, but i have a trip to the UK booked for 8 nights over Christmas, and wont receive my PR card until at least mid January.

CIC are telling me that I will require a PRTD to leave the UK and come back to Canada. But it seems like the processing times for the London office are 4-5 days (and im assuming they will not be working over xmas), plus then I'm going to guess that the document is mailed to me? I doubt I would even receive it in time.

Is this document really required for me as a UK citizen? Or is there a way i can apply for it before i arrive.. It seems like they want me to give it in person..

I'm really running out of patience with calling CIC, I always just get emailed the same copy pasted document about travel documents.. They're no help at all.
Hi our experience may help you

My wife (resident of London, UK and citizen of Nepal) did her landing on June 30, 2015. After waiting for almost 3 months we learned that there was a mistake during her landing (the officer forgot to complete her case and did not update system of her arrival) and we wont be receiving PR card soon. She then returned to the UK to complete her study. We still have not yet received her PR card.

She will complete her study on Dec 10. She applied for PRTD on Nov 27 friday and today, on Dec 1, she received PRTD, that is valid for 6 months.
 

Lewzy

Member
Feb 3, 2014
12
0
PhdStream said:
Hi our experience may help you

My wife (resident of London, UK and citizen of Nepal) did her landing on June 30, 2015. After waiting for almost 3 months we learned that there was a mistake during her landing (the officer forgot to complete her case and did not update system of her arrival) and we wont be receiving PR card soon. She then returned to the UK to complete her study. We still have not yet received her PR card.

She will complete her study on Dec 10. She applied for PRTD on Nov 27 friday and today, on Dec 1, she received PRTD, that is valid for 6 months.
Was this a Canada PRTD?
Did you have to apply for it in person, in London?
4 Days processing is not unreasonable, do they mail it to you?

getting some conflicting advice here, should I just apply for the PRTD, then if it doesnt arrive in time, just attempt to board using my UK passport without mentioning PR?
 

PhdStream

Hero Member
Aug 7, 2013
869
166
Lewzy said:
Was this a Canada PRTD?
Did you have to apply for it in person, in London?
4 Days processing is not unreasonable, do they mail it to you?

getting some conflicting advice here, should I just apply for the PRTD, then if it doesnt arrive in time, just attempt to board using my UK passport without mentioning PR?
Was this a Canada PRTD?

PRTD = permanent resident travel document

Did you have to apply for it in person, in London?

Yes, apparently you must apply in person. One suggestion though, please take photo copies and original of passport, pr visa on your passport, confirmation of pr, and a detail letter why you are applying for prtd (in our case the main reasons were mistake made by the officer and study with letter from the university)

4 Days processing is not unreasonable, do they mail it to you?

Yes they can, but you have to pay additional mailing fee; or you can collect in person for free.

getting some conflicting advice here, should I just apply for the PRTD, then if it doesnt arrive in time, just attempt to board using my UK passport without mentioning PR?

it depends when you are coming back to Canada; from March 2015 you need eTA to enter Canada, even if you are from visa exempt countries (refer: http://www.cic.gc.ca/english/visit/eta.asp)